WOMAN: Good morning. I'm doing a survey of shoppers in Broadbeach. Would you have a few minutes to spare to answer some questions?

MAN: Oh...erm...yes, I guess that would be ok.

WOMAN: Thank you very much. Everybody seems so busy today.

MAN: Well actually I don't have loads of time, so...

WOMAN: Oh yes, of course. It really won't take long. Could I start by taking your name please?

MAN: Martyn Leigh. Martyn's with a Y.

WOMAN: And is your family name spelt L-double-E?

MAN: It's L-E-I-G-H.

WOMAN: Thank you. We don't actually publish your name or details. It just makes it easier for me to identify people when I look at all the results at the end.

MAN: I see.

WOMAN: And can I ask, how did you get into town today?

MAN: Well, normally I catch the bus, but I'm on my motorbike today because I'm going to work later.

WOMAN: And could you tell me what you're doing this morning, I mean, the reason for your trip into town?

MAN: I've just been to the hairdresser. You see, I have a job interview at the council in a few days.

WOMAN: Oh really! Well, good luck with that.

MAN: Thanks a lot. And now I'm on my way to buy a suit that I can wear to the interview. I don't actually own one at the moment!

WOMAN: OK. Is that everything you're planning to do in town?

MAN: Yeah. Well, I've got to go and pick up my laptop. It broke a couple of days ago so I took it to the shop to get it fixed. They had to order a spare part, but apparently it's ready for collection now. I can't wait to get it back.

WOMAN: I'm sure. I hate it when my technology breaks down. ...One more thing, it's Saturday today - is that when you like to do your shopping?

MAN: Well it's more a question of when I'm free. If I'm free on a Monday, that's when I choose to come into town. The shops are less busy then, which I always prefer.

WOMAN: So, I'd like to ask you a few more questions to get your views about shopping in Broadbeach, if that's ok.

MAN: Sure. What would you like to know specifically?

WOMAN: What would you say you like best about the shops here?

MAN: I'd probably say it's the service you get wherever you go.

WOMAN: OK. And what do you think about the range of shops in Broadbeach?

MAN: Oh you can get almost anything you want here.

WOMAN: And what about recent changes? What do you like and dislike about them? For example, there are a lot of new coffee shops now, are you enjoying them?

MAN: No, there are too many of them. It's a shame as those places could be occupied by other kinds of shops.

WOMAN: What would you like to see instead?

MAN: Well, I think we have enough clothing shops. But there's only one place that sells books at the moment. It'd be nice to have a choice, you know.

WOMAN: Right. And have you been to the new shopping centre outside Broadbeach yet, Martyn?

MAN: Yes, once or twice. It's not that far from where I live.

WOMAN: It's a very modern-looking building, isn't it?

MAN: Yes, and it's lovely. The glass roof is certainly impressive. But my favourite thing is the plants they've put around the building. They're amazing, and so big already.

WOMAN: And what about the entertainment facilities? Have you used any of them yet? Like the new cinema?

MAN: Nah, not yet. I can't see any advantage in having it there because the one in town is actually bigger.

WOMAN: OK, well thank you so much for...