MAN: Excuse me. Would you mind if I asked you some questions? We’re doing a survey on transport.

SADIE: Yes, that’s OK.

MAN: First of all, can I take your name?

SADIE: Yes. It’s Sadie Jones.

MAN: Thanks very much. And could I have your date of birth – just the year will do, actually. Is that all right?

SADIE: Yes, that’s fine. It’s 1991.

MAN: So next your postcode, please.

SADIE: It’s DW30 7YZ.

MAN: Great. Thanks. Is that in Wells?

SADIE: No it’s actually in Harborne- Wells isn’t far from there, though.

MAN: I really like that area. My grandmother lived there when I was a kid.

SADIE: Yes, it is nice.

MAN: Right, so now I want to ask you some questions about how you travelled here today. Did you use public transport?

SADIE: Yes. I came by bus.

MAN: OK. And that was today. It’s the 24th of April, isn’t it?

SADIE: Isn’t it the 25th? No, actually, you’re right.

MAN: Ha ha. And what was the reason for your trip today? I can see you’ve got some shopping with you.

SADIE: Yes. I did some shopping but the main reason I came here was to go to the dentist.

MAN: That’s not much fun. Hope it was nothing serious.

SADIE: No, it was just a check-up. It’s fine.

MAN: Good. Do you normally travel by bus into the city centre?

SADIE: Yes. I stopped driving in ages ago because parking was so difficult to find and it costs so much.

MAN: I see.

SADIE: The bus is much more convenient too. It only takes about 30 minutes.

MAN: That’s good. So where did you start your journey?

SADIE: At the bus stop on Claxby Street.

MAN: Is that C-L-A-X-B-Y?

SADIE: That’s right.

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MAN: And how satisfied with the service are you? Do you have any complaints?

SADIE: Well, as I said, it’s very convenient and quick when it’s on time, but this morning it was late. Only about 10 minutes, but still.

MAN: Yes, I understand that’s annoying. And what about the timetable? Do you have any comments about that?

SADIE: Mmm. I suppose I mainly use the bus during the day, but any time I’ve been in town in the evening – for dinner or at the cinema – I’ve noticed you have to wait a long time for a bus – there aren’t that many.

MAN: OK, thanks. So now I’d like to ask you about your car use.

SADIE: Well, I have got a car but I don’t use it that often. Mainly just to go to the supermarket. But that’s about it really. My husband uses it at the weekends to go to the golf club.

MAN: And what about a bicycle?

SADIE: I don’t actually have one at the moment.

MAN: What about the city bikes you can rent? Do you ever use those?

SADIE: No – I’m not keen on cycling there because of all the pollution. But I would like to get a bike – it would be good to use it to get to work.

MAN: So why haven’t you got one now?

SADIE: Well, I live in a flat – on the second floor and it doesn’t have any storage – so we’d have to leave it in the hall outside the flat.

MAN: I see. OK. Well, I think that’s all …